Frequently Asked Questions

What types of calibration services does Color Calibration Group offer?

At Color Calibration Group we offer a wide range of calibration services, including Colorimeter Calibration, Color Spectrophotometer Calibration, Densitometer Calibration, Gloss Meter Calibration, Light Booth Calibration, Light Meter Calibration, UV-Vis Spectrophotometer Calibration, and Viscometer Calibration.

Why should I calibrate my color measurement instruments?

Calibrating your color measurement instrument ensures you can trust your results. It confirms your readings are accurate, consistent, and within specification—exactly why you chose the instrument in the first place.

In production, inaccurate measurements can create false positives or false negatives. That can mean sending sub-par products to customers or unnecessarily rejecting good ones—both of which hurt quality, yield, and cost. In the engineering lab, poor accuracy can distort your understanding of a design’s performance.

Calibration also keeps you aligned with global standards, so that your metrics match your customer’s. In many cases, regular calibration is a contractual requirement, with penalties for non-compliance.

Routine calibration can uncover issues before they become costly failures. And even digital instruments require it—while more stable than older analog models, their tighter tolerances and internal analog components still drift over time.

What are the risks of not calibrating my instruments?

• Faulty or Questionable Quality: If the instrument is improperly calibrated, the chances making or accepting faulty or shipping questionable quality goods arises. Calibration helps maintain the quality in production at different stages.
• Increased downtime: Poor quality or finished goods is the first indicator of disrepair in your equipment. Regular calibration programs identify warning signs early, allowing you to take immediate action.
• Wastage: If the instrument is not calibrated correctly, it might lead to potential wastage of resources and time consumed in the operations, resulting in an overall increase in expenses.
• Safety Procedures: In the case of signage, improper markings may cause potential safety hazards.
• Fines or Litigations: Calibration can assist clients' customers from accepting faulty or discrepant merchandise, to prove claims in litigation, and restoring reputation and restitution payments.
• Perishable Merchandise: In case of instruments involving assessing dated merchandise and perishable products such as food stuffs for instance; uncalibrated instruments may lead you to make faulty judgments. 

The calibration of instruments is the most basic maintenance requirement, which is an established procedure that every business using machinery or instruments must conduct periodically as specified in their manufacturer's handbook and their own quality manual.

How often should I calibrate my instruments?

You should consider calibration or re-calibration of your color instruments upon meeting any of these conditions:

• after purchasing a new instrument
• after an instrument has been repaired or modified
• when a specified time period has elapsed
• when a specified usage (operating hours) has elapsed
• before and/or after a critical measurement
• after an instrument has had a shock or vibration
• after exposure to an adverse condition
• after sudden changes in the environment
• whenever observations appear questionable
• whenever an instrument's values are inconsistent with comparable instruments
• when the instrument no longer accurately reads known secondary, artifact standards

A regular schedule of calibrations by Color Calibration Group will keep your measurement instruments and tools in optimal condition to support your design, troubleshooting, and manufacturing workflow.

How do I schedule a calibration or repair service?

You can schedule a service or request a quote from Color Calibration Group by filling out our online form. You can also upload an instrument list for a faster and more detailed quote.

Does Color Calibration Group offer on-site calibration services?

Yes, we offer on-site calibration services to provide convenience and reduce equipment downtime. Please contact us for more information.

Are your calibration services ISO/IEC 17025 accredited?

Yes, Color Calibration Group is proud to be ISO/IEC 17025 accredited, highlighting our commitment to exceptional calibration and quality.

Why is ISO/IEC 17025 accreditation important for calibration services?

ISO/IEC 17025 accreditation is important because it provides assurance that our calibration services meet internationally recognized standards. It ensures the accuracy and reliability of our measurements, which is crucial for maintaining the quality and compliance of your equipment.

Audit-Ready Calibration in 3 Simple Steps